FAQ
Resolve Your Doubts
What is the delivery time for customized products?
Delivery time can vary depending on the product and the quantity ordered. In general, customized orders are processed within 7 to 10 business days, plus shipping time. We offer standard and express shipping options, depending on the urgency of your order.
Is there a minimum order for customized products?
Yes, some products have a minimum order, especially for promotional items like pens, napkins, and labels. The minimum order usually varies by product, and you can see the specific details on the page of each item. For other products, like t-shirts and mugs, the minimum order is generally more flexible.
Can I change my design after I have placed the order?
Unfortunately, once the order is placed and we begin production of the customized product, it is not possible to make changes to the design. Therefore, we recommend carefully reviewing the design preview before confirming your purchase. If you need to make a significant change, please contact us as soon as possible to see what options we can offer you.
How does the customization process work?
The process is very simple. You just need to choose the product you want to customize, upload your logo or design, or select one of our pre-designed templates and customize it with your text or image. After that, review the product preview and finalize your purchase. We will take care of producing it with the highest quality standards.
What types of products can I customize in your store?
In our store, we offer a wide variety of products that can be customized with your logo, brand, or design. Among the most popular products are mugs, napkins, pens, vinyl labels, and many other items perfect for corporate gifts, events, and boosting your business's branding.
Didn’t find the answer you were looking for?
If, after reviewing our frequently asked questions, you still have doubts or concerns, don’t worry! We are here to help you. Simply click the button below to be directed to our contact page. Our team will be happy to address any questions you may have and provide the assistance you need to make your shopping experience exceptional.